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About

Careers

Join our diverse team of technology and finance innovators. We recognise and reward strong performance and build our business based on transparency, integrity and trust.

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We strive to create the best possible working environment

Our values serve our mission of becoming the go-to provider of working capital solutions and transform the way working capital is financed.

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Our Values

Transformative

With expertise and technological advantage, we simplify the route to business success. Whether organisational or personal growth, we drive change faster.

Empowering

Ideas are encouraged. Hard work is supported and nurtured in equal measure. By empowering our people, we believe they will make the difference for our clients, the wider team and their careers.

All-in

We are invested, focused and relentless in our quest for greater business results. When the going gets tough, we push through until there is nothing else to be done.

Integrity

We say it as it is and act in the best interest for our partners. We take responsibility for the difficult decisions and provide the right advice even if our clients don’t want to hear it, always with their success at heart.


Life working at Demica

Get real insight to the people who work at Demica and what drives them

member

Sandra Esteves

Senior Project Manager

  1. What is your role and how long have you been at Demica?

    Senior Project Manager and I joined Demica nearly 3 years ago.

  2. What is your background (career history)?

    My first work experience, after completing my masters, was at the biggest insurance company in Lisbon and I was very enthusiastic to start my professional career being part of a group of 10 people selected for a pioneering programme for young executives in partnership with Ernest & Young. After 8 months of on-job training E&Y, I have had the opportunity to work in different areas within the company and end up establishing myself as part of the IT Department - Operational Improvement & Special projects. This experience gave me the tools and techniques that allowed me to perform my role and a solid and strong base that I would apply during my professional career and as they say… the rest is history!

    With over 20 years’ experience in major change programmes in banking, financial services, telecom, oil & gas, rail, insurance and utility companies, I have led numerous client-facing programmes & projects for senior management and board level both in the UK and Ireland and extensively in Portugal and Spain. In my career I have managed teams of more than 40 people as a Solutions & Corporate Development Director and been working not only as a project/ programme manager but also as a PMO lead, Quality Management, Risk Management, Client Services Manager and as a consultant in process improvement and reorganisation (aka change management).

  3. Describe your job in 5 words.

    Intense, challenging, collaborative, teamwork, Client-facing

  4. Describe your typical day at Demica

    Early start with an obligatory coffee for comfort. The morning quietness allows me to review the pending emails, activities from last day(s) for completion when possible. Once the clock approaches 9 am, sometimes earlier, the meeting reminders start to pop-up on my screen and the madness starts …. My time is mainly distributed by client meetings/calls, internal project team meetings, internal projects, new processes, projects admin, operations meetings… and the list go on! The greatest thing is that I get to engage with pretty much every team in the company: implementation, client services, legal, QA, Business Development, Product, Finance, Technology, HR, Structuring and management team… sometimes smiley faces, other times worried faces, some people more optimistic and others more realistic, that is Demica.

  5. What are the best and most challenging parts of your job?

    People are the best part of my job, engaging, working together, finding solutions and being supportive. Time, team availability/prioritisation and "bugs” are the more challenging part of my job along with poor time management.

  6. The best piece of advice you have been given and who was it from?

    Listening - an amazing & powerful skill!

    From Demica's COO Anthony Hernandez.

  7. If you could be an animal, what would you be and why?

    A Lion, they are independent, courageous and protective and an incredible fighter.

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Georgios Gazetas

Associate

  1. How long have you worked at Demica

    Since November 2017

  2. Describe your job in 5 words

    Diverse, engaging, creative, demanding and collaborative

  3. What’s the most interesting thing you're working on at the moment

    A TRS deal ($70m) for a large commodities trading company. It’s interesting because it is intellectually challenging

  4. What's the best thing about working here

    Working with interesting and intellectual people from different backgrounds. Demica has a good vibe, everyone is approachable and knowledge sharing on an every-day basis is key to our collective and personal development. I very much enjoy this dynamic, collaborative and entrepreneurial environment.

  5. What’s the most challenging thing about working here

    The rapidly changing environment due to growth and the diversity of the role as one moment you might find yourself going through legal documents and then switching to analysing data & working closely with the implementation and technology teams.
    Our target group is also companies who don’t have easy access to funding so when we work closely with them on transactions, they tend to implement changes that help optimise their processes and therefore their funding prospects.

  6. Who inspires you

    Giannis Antetokounmpo

  7. Tell us something about you that we don't know

    I’m a qualified basketball coach and have been playing for clubs in Greece since a very young age.

  8. Where's your favourite place in the world

    Home; Thessaloniki in Greece

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Vani Garg

Technology Project Manager

  1. How long have you worked at Demica?

    Close to two and a half years

  2. Describe your job in 5 words

    Project Management, Collaboration, Communication, Planning and Risk Assessments

  3. What’s the most interesting thing you're working on now

    I’m touching on several projects including a new tool for the TRF rebuild. The user acceptance part is the most interesting in terms of the technical features of the rebuild.

  4. What's the best thing about working here

    There are so many positives about working at Demica. First of all, everyone irrespective of their position are approachable and are willing to share their experiences. Secondly, there are many growth opportunities, for everyone in the business who are willing to put in the hard work. Last but not the least, it always gives you the feeling that you are part of a family rather than a corporate firm.

  5. What’s the most challenging thing about working here

    Understanding and managing expectations are the most challenging part of my role. We have grown rapidly in the last few years and have people and prospects from various backgrounds and experiences. In hindsight, this is great as everyone brings something different to the team. However, managing expectations becomes tedious in this process. Hence, we need to further hone our processes.

  6. Who inspires you

    My mother has always been my inspiration in life. She taught me to “never give up” in life. I have learned to look at positives and move on, irrespective of situation, from her.

  7. Tell us something about you that we don't know

    I used to sketch portraits and landscapes when I was at school. It is something I would like to go back to.

  8. Where's your favourite place in the world

    The Maldives. It’s not somewhere I have been to yet, but somewhere I would love to go. I have a different place in mind depending on the time of the year and my mood, but if I had to go somewhere tomorrow it would be the Maldives.

member

Guillermo Egoavil

Associate

  1. How long have you worked at Demica

    Since March 2018

  2. Describe your job in 5 words

    “Help bring in deals” with one word to spare

  3. What’s the most interesting thing you're working on at the moment

    A new financing structure for the media industry

  4. What's the best thing about working here

    It’s diverse; you get involved in several different projects

  5. What’s the most challenging thing about working here

    It can be high pressure

  6. Who inspires you

    My Dad; he’s a well-rounded and very intelligent man

  7. Tell us something about you that we don't know

    I’m an amazing guitar player

  8. Where's your favourite place in the world

    Any good beach

Current Vacancies

Senior Infrastructure DevOps Engineer

London, United Kingdom

Role overview/purpose:

We are at an exciting juncture within the organisation and this is an excellent time to join to help define and implement the future tech for Demica. All infrastructure will be focused around Azure cloud compute and fully automated infrastructure as code and automated deployment pipelines. Demica has an open and collaborative culture which is embraced at all levels, you will be surrounded by talented and helpful individuals that make up the Demica family. We would love to hear from experienced DevOps automation engineers with a breadth of experience across infrastructure and or development.

We are looking for an experienced proactive DevOps engineer with a bias towards infrastructure automation especially using Kubernetes and containerisation, you will be passionate about continual improvement, innovating, automation and driving efficiency in everything we do. Always looking to improve our technology and processes, not scared to challenge the status quo. You will help define, implement support and maintain our rapidly changing tech, infrastructure and automation pipeline. 

You will be –

  • Building and maintaining tools to automate application and infrastructure deployment, and to monitor operations
  • Coordinating with other members of the DevOps team, Development, Test, and other teams to enhance and optimize existing processes
  • Have the ability to design and implement transformation from an as is state, to the future
  • Help maintain and support current and future Azure-based cloud platforms and infrastructure
  • Providing guidance & support to the Dev and QA teams as needed
  • Experience in development, operations including deployment automation, automation scripting, configuration management & standardization
  • Implement monitoring and logging solutions that enable the production systems to be monitored 24/7 using applications such as DataDog AppDynamics, Splunk
  • You will be very hands-on technically and love getting your hands dirty in the detail
  • You have a “can do” attitude and love to experiment, tinker and play around with new tech
  • You will be a key in a small team that will initially help build an automated container infrastructure pipeline with a view to running Infrastructure as code and immutable infrastructure.

Essential requirements:

  • 2 + years of experience in a DevOps / Site Reliability Engineering or related role
  • 3 + years of experience in supporting web-based customer-facing infrastructure and applications
  • Well versed with Kubernetes and Docker, container automation experience, deploying Kubernetes clusters in the cloud preferably Azure
  • Experienced managing environments in Azure & or AWS from Dev to Production
  • Hands-on experience with CI\CD tools such as Jenkins, Terraform, GitLab, Bamboo, Team City
  • Hands-on experience with Provisioning languages such as PowerShell, Ansible, Terraform, Puppet, Bash etc…
  • Proven track record of deploying/running/troubleshooting Docker containers in a production environment
  • Good understanding and or experience of programming languages such as Java
  • Encourage and promote a culture of collaboration between teams

Desired requirements:

  • 2+ years of experience with Microsoft Azure services
  • Knowledge of both Wintel and Linux based platforms
  • Familiarity with infrastructure automation tools
  • Java Applications configuration and Sybase services
  • Working with and have an understanding of Agile and Lean methodologies
  • Log Aggregation Tools: e.g. Splunk, LogRhythm, ELK and OMS
  • Working knowledge of WAFs, CDNs, Networking

Personal attributes:

  • Collaborative
  • Critical thinker
  • Do what you say you will do
  • Data & metrics driven
  • Accountable
  • Responsible
Apply Here

Senior Customer Success Manager

London, United Kingdom

Role Overview

Demica’s Client Services function is responsible for ensuring the success and satisfaction of our customers once they are live. The newly formed Customer Success team will be responsible for building and maintaining strong relationships with our clients globally.

Primary responsibilities:

You will be primarily responsible for facilitating client conversations about how Demica is working for them, what we can do better, and how they can get more from our platform and services.

As the first member of the Customer Success team, you will also be working closely with the Head of Client Services, the COO, and other stakeholders across Demica to define and implement a consistent approach to post-go-live relationship management across the organisation. This position reports to the Chief Operating Officer.

Responsibilities will include:

  • Owning and managing customer relationships with all Demica’s live clients
  • Being accountable for the successful delivery of services in line with agreed SLAs
  • Communicating monthly client reports in co-ordination with the Support team
  • Conducting regular service review calls and meetings
  • Coordinate & work closely with Demica’s Product & Origination teams, maintaining a consolidated Demica view towards clients
  • Gathering, elucidating, and documenting feedback from clients
  • Reporting on customer satisfaction and success to Demica’s management
  • Ensuring that ad-hoc deliverables, such as work orders, audit reporting, etc., are prioritised, scheduled, and delivered in line with customer expectations
  • Acting as a champion for customers within the organisation
  • Acting as an escalation point for service issues
  • Developing and embedding processes and procedures for Customer Success, both within the team and across the organisation
  • Actively identifying opportunities for cross-selling or increasing penetration, in coordination with the Product & Origination teams as needed

Working hours & location

Based in our London office, but travel to client sites globally should be expected on an occasional basis (approximately 1-2 days per month).

About You

You should have 5+ years’ experience in relationship management. Experience in Working Capital Solutions or Trade Finance will be a key differentiator.

Required Skills

  • You have a track record of success in managing customer relationships and delivering exceptional customer service
  • You have a strong vision for the processes and procedures that underpin an outstanding relationship management function
  • You have experience identifying customer needs and working collaboratively to develop innovative solutions to meet them
  • You are a strong verbal and written communicator, with the ability to tailor your style and approach to the audience and message
  • You have the gravitas and flexibility to work with stakeholders at all levels, from C-suite to operational team leads
  • You have great attention to detail
  • You thrive in a dynamic, high-pressure environment, and can prioritise incoming and existing tasks according to urgency and impact
  • You have previous experience working in Financial Services

Desirable Skills

In addition to the above, the following skills are highly desirable:

  • Experience in Working Capital Solutions/Trade Finance
  • Experience working for a technology organisation or with technologists
  • Experience developing or growing a team of relationship managers
  • Written and spoken fluency in another language (in particular Spanish, French, German)

Personal/Culture fit

You should be:

  • Empathetic
  • Personable
  • Comfortable under pressure
  • A problem solver
  • Resourceful
  • Entrepreneurial
  • Collaborative
Apply Here

If you don’t see the role you’re looking for, we’d still love to hear from you

Email our careers team